MAISON DE LUMIERE

Maison de Lumière is a brand dedicated to bringing warmth, elegance, and comfort into your home. We specialize in scented candles and decorative products designed to create a peaceful, refined, and memorable atmosphere. Each product is carefully selected to transform your space into a place filled with light, serenity, and captivating fragrances.

Light a candle, create a feeling. Welcome to Maison de Lumière. 🕯️✨

Privacy Policy

At Maison de Lumière, your privacy is important to us. We collect personal information such as your name, email address, phone number, and shipping address only to process orders and improve your shopping experience.

Your information is kept secure and will never be sold or shared with third parties except when necessary for payment processing and shipping services.

By using our website, you agree to our privacy practices.

Shipping Policy

Orders are processed within 1–3 business days after payment confirmation.

Delivery times may vary depending on your location. Once your order has been shipped, you will receive a tracking number by email.

Maison de Lumière is not responsible for delays caused by shipping carriers or customs.

Return & Refund Policy

We want you to love your purchase. If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Due to the handmade nature of our products, we do not accept returns for used candles or change-of-mind purchases.

Approved refunds will be processed to the original payment method.

Terms & Conditions

By using the Maison de Lumière website, you agree to comply with our policies, terms, and applicable laws.

All content, images, logos, and designs on this website are the property of Maison de Lumière and may not be copied or used without permission.

We reserve the right to update products, prices, and policies at any time without prior notice.

Customer Support Policy

Our support team is available to assist you with orders, products, shipping, and general inquiries.

📧 support@maisondelumiere.com
🕒 Monday – Saturday | 9AM – 6PM

We aim to respond to all inquiries within 24–48 hours.

Payment Policy

We accept secure online payments through major payment methods available at checkout.

All transactions are encrypted and protected for your safety and security.

Candle Care & Safety

  • Never leave a burning candle unattended.

  • Keep candles away from children and pets.

  • Burn candles on a heat-resistant surface.

  • Trim the wick before each use.

  • Do not burn candles for more than 4 hours continuously.